What’s the first thing you think of when you hear the words “family-owned business”? Do you picture a “mom and pop shop” somewhere on Main Street, USA? Do you associate it with personalized service? Do you think commitment?
At Flight Crews Unlimited, those three words serve as the basis and driving force of our company. To us, “family-owned business” sums up everything we value and how we operate. It not only means taking great pride in our business aviation expertise and unparalleled service but also the meaningful relationships we’ve established along the way.
Keep reading to learn why you should work with a family business like FCU today!
Family Values
While an older generation has acquired the skills and knowledge that come from experience, younger generations are likely more familiar with today’s trends within the given market. And when such assets are combined, they forge a collective strength that enables the family business to become more versatile and expand its reach.
It’s only natural for an older generation to impart industry knowledge to their children and grandchildren. However, what truly makes multigenerational businesses special lies in the values and traditions that go well beyond the workplace.
From the importance of structure and treating people with respect, to workplace etiquette and sheer grit, the act of passing down entrepreneurial values as well as family values, adds an extra layer of care.
Family pride fosters reliable work ethics from people who feel a great sense of responsibility, that have vested interests in the family business, and a deep connection to their rich history.
Power in Personalization
As a consumer, you expect a certain level of personalization from companies regardless of size or industry. Think about the experiences you’ve had with your favorite brands. What do you remember? How were you treated? Did they make you feel special?
Business aviation staffing is no different.
For a family-run business like FCU, understanding our clients’ needs is critical to our success. To provide crew members who fit into a client’s company culture, we care about getting to know them.
No two clients are ever the same, and FCU is proud of its expansive portfolio of highly qualified aviation professionals, speedy service and 24/7 availability — all of which are completely tailored to the client.
At Your Service
We have thousands of pilots and flight attendants available at a moment’s notice. Did we mention all of our crew members are fully-vetted and fully-insured? Call us today at 815.862.1211.
Talent Management
Retaining talent is important for any company, however, according to research published in Harvard Business Review, family businesses have a particular knack for talent management.
There are a couple factors at play here, but when working for a family business, talent retention can be attributed to:
- a strong, purpose-driven culture that attracts employees and keeps them loyal and engaged.
- a lower overall turnover rate of 9% vs. 11% at non-family corporations.
- family-owned businesses being less likely to lay off employees during economic downturns.
We’ve said it before but it’s definitely worth saying again: our people make the difference.
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